Norwich's Trusted Excavation Experts

Yes, Roberts Excavation Services is fully licensed and insured in Connecticut. We carry comprehensive general liability insurance and workers' compensation coverage. We're happy to provide certificates of insurance upon request for your protection and peace of mind.

Getting a free estimate is easy! Call us at (401) 479-1472 or fill out our online contact form. We'll schedule a convenient time to visit your property, assess your needs, and provide a detailed written estimate - usually within 24-48 hours of our visit.

We serve all of Connecticut with a focus on Windham County, New London County, Tolland County, and Hartford County. Our headquarters in Plainfield allows us to efficiently serve eastern Connecticut while also handling projects throughout the state.

Yes, we offer 24/7 emergency services for urgent situations like drainage emergencies, septic failures, and storm damage. Call our main number (401) 479-1472 any time for emergency assistance. Emergency rates may apply for after-hours service.

For locations within our primary service area (Windham, New London, and Tolland counties), we don't charge travel fees. For more distant locations in Hartford, New Haven, and Fairfield counties, a small mobilization fee may apply for equipment transport. We always disclose any fees in your estimate.

Response time depends on distance from our Plainfield headquarters and current schedule. For nearby communities, we can often start within days. For locations farther away, we typically schedule 1-2 weeks out. Emergency services are available 24/7 regardless of location.

Yes, we're familiar with permit requirements throughout Connecticut, including Norwich. Requirements vary by town - some require permits for any excavation, others only for specific work. We handle permit applications and can advise on local requirements during your estimate.

Yes, we have completed numerous projects in Norwich and understand the local soil conditions, regulations, and terrain. Our experience in your area means accurate estimates and efficient project completion.

Connecticut soil conditions vary by location. Norwich typically has River valley alluvial soils with rocky outcrops on hillsides. Our experience in your area helps us anticipate conditions and price accordingly, avoiding surprises during excavation.

Most excavation projects are priced as fixed quotes based on scope, not hourly rates. This protects you from cost overruns. For projects with significant unknowns (like rock excavation), we may quote time and materials with a maximum cap.

Yes, most projects require a deposit to schedule work - typically 25-50% depending on project size. The balance is due upon completion. For very large projects, we can arrange progress payments at major milestones.